Referred to Jacks by another local repair shop who couldn’t fit me in before i left for a vacation. Jacks was instantly helpful and got me slotted in. Fixed up the brakes and checked my car overall in about 8 hours and called to let me know prices, time frame, etc before doing work. Great shop which i will be frequenting from now on for all car needs.
I found the recommendation I received that Jack's was an great place to take my car to be true. Thank you for your honesty and going above and beyond to help me maintain two vehicles and working one in on short notice. I will certainly pass the recommendation on in the future !!
My husband just went here for the first time and was so happy with the friendliness and wonderful service! Thank-you! We will be back!
Really grateful to have a place I can trust to take my car! These guys are top notch. I'll never take my car anywhere else in Grand Rapids!
Great, friendly, quick, reliable service. Why go anywhere else?
I always trust Jack and his staff with my cars been going here for over 10 years and doing work from brakes to engine work and regular service like transmission flushes. Affordable, honest and doesn't do any service that's not needed. A great local shop.
Super friendly, efficient, and affordable! I’ve had trouble finding a good auto repair shop, but these guys are great.
I love bringing my cars to Jack's. Great to have a mechanic I know I can trust!
My family has been going to Jack's for years now. They have earned our loyalty and gratitude by consistently going above and beyond. I highly recommend them.
I always get my Car work done here! Fair honest prices and trustable people!
Great people, great service. Always have repairs done the same day I bring my car in.
Friendly and professional!
So glad we landed on the Northwest side of town when we moved to Grand Rapids over 20 years ago! Jack' s Service Center has earned our business over and over again. My wife and I have always driven cars with several years and many miles, so having trustworthy mechanics is so important. We have always been more than pleased with the service from everyone at Jack's and have found them to be honest and fair in every situation.
I was referred by my bosses at work, I absolutely love the hometown feel! I didn't feel taken advantage of. My brakes were bad and I thought I had a bearing going. They checked it out replaced the front ones, let me know the rears were fine. No bad bearings just wear and tear. I'm going back with any problems in the future!
Jack's service garage: what can be said but the best alignment ever on my wife van. My other shop does not do alignments. Jack's did what every place told me was impossible.
Thanks JC you were right!!
I use Jacks service on all our work vehicles and personal vehicle. The staff is friendly and helpful to assist in any way. I have never been dissatisfied with a service from Jacks
Top notch mechanics, I've never had a problem they couldn't fix. I've been taking our cars there for several years and I can't say enough about their service and integrity. Good people.
Very knowledgeable mechanics very friendly I get gas there every morning
I have used Jack's Service for several years on the repairs that I cannot perform myself. They provide honest and quality service at an affordable price. The staff is friendly and very knowledgeable and their attention to detail is second to none. I would highly recommend them to anyone looking for quality automotive repair at a fair and honest price.
Great repair shop. Fair prices and honest service.
Great customer service. Quality work.
I like going to a shop where I know the owners have integrity.
This place is a lot better than most places, and i've been to quite a few. They are very helpful and are usually quick to get your vehicle serviced. Very friendly, knowledgeable and honest. They don't seem to be a company looking to suck up profit. They inform you what needs to be fixed, what parts are quality parts. Fair priced and honest. They are great!
Byron Brazier II
Awesome place run by awesome guys
I needed some recall work done on my vehicle. When I took it to the dealer it had all of its warning lights on. I was informed that i needed breaks, rear wheel bearings, and speed sensor wires at cost of over 3100. I gave Jacks the estimate and was informed that it did in fact need all of the work done. They saved me almost 1000. in charges and got my vehicle done early. Thanks Jacks! I hope you guys are in business as long as my wife and have cars!
I've been in Grand Rapids almost 10 years. I had issues with other shops when I first moved here. granted I didn't have the greatest car, but, a lot of places seemed to just "throw" parts at it and it kept getting more expensive and I couldn't afford a new car. However, my sister referred me to Jack's and I go back every time. They called one day that they had my car and said, "I'm close to figuring out what is wrong, but, it may need more time. If it is ok with you to keep it an extra day, I would hate to just throw things at it and not resolve your issue". It was in that moment I became a loyal customer. I've always had great, prompt, and efficient service. I would recommend Jack's to anyone.